Manage devices in Azure AD using the Azure portal - Microsoft Entra (2023)

  • Article
  • 9 minutes to read

Azure Active Directory (Azure AD) provides a central place to manage device identities and monitor related event information.

You can access the devices overview by completing these steps:

  1. Sign in to the Azure portal.
  2. Go to Azure Active Directory > Devices.

In the devices overview, you can view the number of total devices, stale devices, noncompliant devices, and unmanaged devices. You'll also find links to Intune, Conditional Access, BitLocker keys, and basic monitoring.

Device counts on the overview page don't update in real time. Changes should be reflected every few hours.

From there, you can go to All devices to:

  • Identify devices, including:
    • Devices that have been joined or registered in Azure AD.
    • Devices deployed via Windows Autopilot.
    • Printers that use Universal Print.
  • Complete device identity management tasks like enable, disable, delete, and manage.
    • The management options for Printers and Windows Autopilot are limited in Azure AD. These devices must be managed from their respective admin interfaces.
  • Configure your device identity settings.
  • Enable or disable enterprise state roaming.
  • Review device-related audit logs.
  • Download devices.


  • Hybrid Azure AD joined Windows 10 or newer devices don't have an owner. If you're looking for a device by owner and don't find it, search by the device ID.

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  • If you see a device that's Hybrid Azure AD joined with a state of Pending in the Registered column, the device has been synchronized from Azure AD connect and is waiting to complete registration from the client. See How to plan your Hybrid Azure AD join implementation. For more information, see Device management frequently asked questions.

  • For some iOS devices, device names that contain apostrophes can use different characters that look like apostrophes. So searching for such devices is a little tricky. If don't see correct search results, be sure the search string contains the matching apostrophe character.

Manage an Intune device

If you have rights to manage devices in Intune, you can manage devices for which mobile device management is listed as Microsoft Intune. If the device isn't enrolled with Microsoft Intune, the Manage option won't be available.

Enable or disable an Azure AD device

There are two ways to enable or disable devices:

  • The toolbar on the All devices page, after you select one or more devices.
  • The toolbar, after you drill down for a specific device.


  • You must be a Global Administrator, Intune Administrator, or Cloud Device Administrator in Azure AD to enable or disable a device.
  • Disabling a device prevents it from authenticating via Azure AD. This prevents it from accessing your Azure AD resources that are protected by device-based Conditional Access and from using Windows Hello for Business credentials.
  • Disabling a device revokes the Primary Refresh Token (PRT) and any refresh tokens on the device.
  • Printers can't be enabled or disabled in Azure AD.

Delete an Azure AD device

There are two ways to delete a device:

  • The toolbar on the All devices page, after you select one or more devices.
  • The toolbar, after you drill down for a specific device.


  • You must be a Cloud Device Administrator, Intune Administrator, Windows 365 Administrator or Global Administrator in Azure AD to delete a device.
  • Printers and Windows Autopilot devices can't be deleted in Azure AD.
  • Deleting a device:
    • Prevents it from accessing your Azure AD resources.
    • Removes all details attached to the device. For example, BitLocker keys for Windows devices.
    • Is a nonrecoverable activity. We don't recommended it unless it's required.

If a device is managed by another management authority, like Microsoft Intune, be sure it's wiped or retired before you delete it. See How to manage stale devices before you delete a device.

View or copy a device ID

You can use a device ID to verify the device ID details on the device or to troubleshoot via PowerShell. To access the copy option, select the device.

Manage devices in Azure AD using the Azure portal - Microsoft Entra (3)

(Video) 38. Join Windows 10 to Azure AD using Azure AD Joined Device Method

View or copy BitLocker keys

You can view and copy BitLocker keys to allow users to recover encrypted drives. These keys are available only for Windows devices that are encrypted and store their keys in Azure AD. You can find these keys when you view a device's details by selecting Show Recovery Key. Selecting Show Recovery Key will generate an audit log, which you can find in the KeyManagement category.

Manage devices in Azure AD using the Azure portal - Microsoft Entra (4)

To view or copy BitLocker keys, you need to be the owner of the device or have one of these roles:

  • Cloud Device Administrator
  • Global Administrator
  • Helpdesk Administrator
  • Intune Service Administrator
  • Security Administrator
  • Security Reader

Block users from viewing their BitLocker keys (preview)

In this preview, admins can block self-service BitLocker key access to the registered owner of the device. Default users without the BitLocker read permission will be unable to view or copy their BitLocker key(s) for their owned devices.

To disable/enable self-service BitLocker recovery:

Connect-MgGraph -Scopes Policy.ReadWrite.Authorization$authPolicyUri = ""$body = @{ defaultUserRolePermissions = @{ allowedToReadBitlockerKeysForOwnedDevice = $false #Set this to $true to allow BitLocker self-service recovery }}| ConvertTo-JsonInvoke-MgGraphRequest -Uri $authPolicyUri -Method PATCH -Body $body# Show current policy setting$authPolicy = Invoke-MgGraphRequest -Uri $authPolicyUri$authPolicy.defaultUserRolePermissions

View and filter your devices (preview)

In this preview, you have the ability to infinitely scroll, reorder columns, and select all devices. You can filter the device list by these device attributes:

  • Enabled state
  • Compliant state
  • Join type (Azure AD joined, Hybrid Azure AD joined, Azure AD registered)
  • Activity timestamp
  • OS
  • Device type (printer, secure VM, shared device, registered device)
  • MDM
  • Extension attributes
  • Administrative unit
  • Owner

To enable the preview in the All devices view:

  1. Sign in to the Azure portal.
  2. Go to Azure Active Directory > Devices > All devices.
  3. Select the Preview features button.
  4. Turn on the toggle that says Enhanced devices list experience. Select Apply.
  5. Refresh your browser.

You can now experience the enhanced All devices view.

Download devices

Global readers, Cloud Device Administrators, Intune Administrators, and Global Administrators can use the Download devices option to export a CSV file that lists devices. You can apply filters to determine which devices to list. If you don't apply any filters, all devices will be listed. An export task might run for as long as an hour, depending on your selections. If the export task exceeds 1 hour, it fails, and no file is output.

The exported list includes these device identity attributes:

accountEnabled, approximateLastLogonTimeStamp, deviceOSType, deviceOSVersion, deviceTrustType, dirSyncEnabled, displayName, isCompliant, isManaged, lastDirSyncTime, objectId, profileType, registeredOwners, systemLabels, registrationTime, mdmDisplayName

Configure device settings

If you want to manage device identities by using the Azure portal, the devices need to be either registered or joined to Azure AD. As an administrator, you can control the process of registering and joining devices by configuring the following device settings.

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You must be assigned one of the following roles to view or manage device settings in the Azure portal:

  • Global Administrator
  • Cloud Device Administrator
  • Global Reader
  • Directory Reader

Manage devices in Azure AD using the Azure portal - Microsoft Entra (5)

  • Users may join devices to Azure AD: This setting enables you to select the users who can register their devices as Azure AD joined devices. The default is All.


    The Users may join devices to Azure AD setting is applicable only to Azure AD join on Windows 10 or newer. This setting doesn't apply to hybrid Azure AD joined devices, Azure AD joined VMs in Azure, or Azure AD joined devices that use Windows Autopilot self-deployment mode because these methods work in a userless context.

  • Additional local administrators on Azure AD joined devices: This setting allows you to select the users who are granted local administrator rights on a device. These users are added to the Device Administrators role in Azure AD. Global Administrators in Azure AD and device owners are granted local administrator rights by default.This option is a premium edition capability available through products like Azure AD Premium and Enterprise Mobility + Security.

  • Users may register their devices with Azure AD: You need to configure this setting to allow users to register Windows 10 or newer personal, iOS, Android, and macOS devices with Azure AD. If you select None, devices aren't allowed to register with Azure AD. Enrollment with Microsoft Intune or mobile device management for Microsoft 365 requires registration. If you've configured either of these services, ALL is selected, and NONE is unavailable.

  • Require Multi-Factor Authentication to register or join devices with Azure AD:

    • We recommend organizations use the Register or join devices user action in Conditional Access to enforce multifactor authentication. You must configure this toggle to No if you use a Conditional Access policy to require multifactor authentication.
    • This setting allows you to specify whether users are required to provide another authentication factor to join or register their devices to Azure AD. The default is No. We recommend that you require multifactor authentication when a device is registered or joined. Before you enable multifactor authentication for this service, you must ensure that multifactor authentication is configured for users that register their devices. For more information on Azure AD Multi-Factor Authentication services, see getting started with Azure AD Multi-Factor Authentication. This setting may not work with third-party identity providers.


    The Require Multi-Factor Authentication to register or join devices with Azure AD setting applies to devices that are either Azure AD joined (with some exceptions) or Azure AD registered. This setting doesn't apply to hybrid Azure AD joined devices, Azure AD joined VMs in Azure, or Azure AD joined devices that use Windows Autopilot self-deployment mode.

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  • Maximum number of devices: This setting enables you to select the maximum number of Azure AD joined or Azure AD registered devices that a user can have in Azure AD. If users reach this limit, they can't add more devices until one or more of the existing devices are removed. The default value is 50. You can increase the value up to 100. If you enter a value above 100, Azure AD will set it to 100. You can also use Unlimited to enforce no limit other than existing quota limits.


    The Maximum number of devices setting applies to devices that are either Azure AD joined or Azure AD registered. This setting doesn't apply to hybrid Azure AD joined devices.

  • Enterprise State Roaming: For information about this setting, see the overview article.

Audit logs

Device activities are visible in the activity logs. These logs include activities triggered by the device registration service and by users:

  • Device creation and adding owners/users on the device
  • Changes to device settings
  • Device operations like deleting or updating a device

The entry point to the auditing data is Audit logs in the Activity section of the Devices page.

The audit log has a default list view that shows:

  • The date and time of the occurrence.
  • The targets.
  • The initiator/actor of an activity.
  • The activity.

Manage devices in Azure AD using the Azure portal - Microsoft Entra (6)

You can customize the list view by selecting Columns in the toolbar:

Manage devices in Azure AD using the Azure portal - Microsoft Entra (7)

To reduce the reported data to a level that works for you, you can filter it by using these fields:

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  • Category
  • Activity Resource Type
  • Activity
  • Date Range
  • Target
  • Initiated By (Actor)

You can also search for specific entries.

Manage devices in Azure AD using the Azure portal - Microsoft Entra (8)

Next steps

  • How to manage stale devices in Azure AD
  • Troubleshoot pending device state


What is Azure AD's tool for managing devices? ›

Device management in Azure AD

Managing devices with Azure AD is the foundation for device-based conditional access. This helps you ensure only managed and compliant devices can access resources.

How do I add a device to my Azure AD? ›

Open Settings, and then select Accounts. Select Access work or school, and then select Connect. On the Set up a work or school account screen, select Join this device to Azure Active Directory.

What is MS Entra? ›

Microsoft Entra is the new name for the family of identity and access technologies now brought into one place and under one portal. Entra goes beyond traditional identity and access management – it's Microsoft's vision for the future of identity and access.

How do I manage my devices? ›

Manage devices
  1. Open the Google Admin app .
  2. When prompted, enter your Google Account PIN.
  3. If necessary, switch to your administrator account: Tap Menu Down Arrow. to choose another account.
  4. Tap Menu. Devices.
  5. Tap the device or user.
  6. Tap Approve Approve. Or, next to the device name, tap More Approve device.

How do I manage Azure Active Directory? ›

In this module, you will:
  1. Learn the difference between Azure AD and Windows Server Active Directory.
  2. Understand tenants, subscriptions, and users.
  3. Create a new Azure Active Directory.
  4. Add users and groups to an Azure AD.
  5. Manage roles in an Azure AD.
  6. Learn how to create a hybrid identity solution with Azure AD Connect.

Which tool is used by Azure Active Directory? ›

PowerShell is a tool that's integrated in all Windows servers and Windows client machines to allow you to connect remotely or locally using PowerShell and manipulate and perform bulk tasks in managing all of the objects or resources in a relevant target. Now in this case here, our target is Azure Active Directory.

Which Azure service can help manage devices and receive telemetry? ›

Azure Monitor is a powerful reporting and analytics tool. It maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments.

How do I manage stale devices in Azure AD? ›

Clean up stale devices in the Azure portal
  1. Connect to Azure Active Directory using the Connect-AzureAD cmdlet.
  2. Get the list of devices.
  3. Disable the device using the Set-AzureADDevice cmdlet (disable by using -AccountEnabled option).
  4. Wait for the grace period of however many days you choose before deleting the device.
Sep 27, 2022

Which of the following device devices can you join to Azure AD? ›

You can configure Azure AD join for all Windows 11 and Windows 10 devices except for Home editions.

What are the two basic users types in Azure AD? ›

Guest account - A guest account can only be a Microsoft account or an Azure AD user that can be used to share administration responsibilities such as managing a tenant. Consumer account - A consumer account is used by a user of the applications you've registered with Azure AD B2C.

How do I remove a device from my Azure portal? ›

On any device, sign in to the Company Portal website with your work or school account. Select the menu > Devices. Select the device you want to remove. Select Remove.

How do I manually add a device to device manager? ›

A device can be added manually by following the given steps:
  1. Click the add icon (+) in the top right corner of "Device" page in Inventory.
  2. On clicking it, a slide will open and you can either import the list of devices or you can add a single device by providing the ip address or the host name of the device.

How do I add my devices? ›

Step 2: Set up the new device
  1. Turn on a new device that isn't set up yet. Put the device in pairing mode.
  2. Turn on your phone's screen.
  3. On your phone, you'll get a notification offering to set up the new device.
  4. Tap the notification.
  5. Follow the onscreen steps.

How do I enable Microsoft Entra? ›

In your browser:
  1. Go to Entra services and use your credentials to sign in to Azure Active Directory.
  2. If you aren't already authenticated, sign in as a global administrator user.
  3. If needed, activate the global administrator role in your Azure AD tenant.
Oct 4, 2022

Is Microsoft Entra free? ›

Permissions Management is available today as a standalone solution, priced at $125 per resource, per year. Resources supported are compute resources, container clusters, serverless functions, and databases across Amazon Web Services, Microsoft Azure, and Google Cloud Platform.

What is MS Arc? ›

Azure Arc simplifies governance and management by delivering a consistent multi-cloud and on-premises management platform. Azure Arc provides a centralized, unified way to: Manage your entire environment together by projecting your existing non-Azure and/or on-premises resources into Azure Resource Manager.

How do I manage apps and devices? ›

Manage app info from your devices
  1. Go to Your data in the Assistant or Your data in Search.
  2. Under "Google-wide controls," tap App info from your devices.
  3. Turn on App info from your devices.

How do I get to manage apps and devices? ›

How to update individual Android apps automatically
  1. Open the Google Play Store app .
  2. At the top right, tap the profile icon.
  3. Tap Manage apps and device.
  4. Tap Manage, then find the app that you want to update automatically.
  5. To open the app's 'Details' page, tap the app.
  6. On the app's 'Details' page, tap More .

How do I manage my Device Manager? ›

Select Start, point to Administrative Tools, and then select Computer Management. Under System Tools in the console tree, select Device Manager. The devices that are installed on your computer are listed in the right pane. Double-click the type of device that you want to troubleshoot--for example, Modems.

What is the difference between Microsoft Active Directory and Azure Active Directory? ›

Azure AD provides managed identities to run other workloads in the cloud. The lifecycle of these identities is managed by Azure AD and is tied to the resource provider and it can't be used for other purposes to gain backdoor access. Active Directory doesn't natively support mobile devices without third-party solutions.

How do I manage Active Directory users and computers? ›

From the Start menu, select Settings > Apps. Click the hyperlink on the right side labeled Manage Optional Features and then click the button to Add feature. Select RSAT: Active Directory Domain Services and Lightweight Directory Tools. Click Install.

Is Azure Active Directory the same as Active Directory? ›

In Summary, Azure AD is not simply a cloud version of AD, they do quite different things. AD is great at managing traditional on-premise infrastructure and applications. Azure AD is great at managing user access to cloud applications.

What are the 4 types of Microsoft Active Directory? ›

Below we'll explain their differences in order to help you decide what you need.
  • Active Directory (AD) ...
  • Azure Active Directory (AAD) ...
  • Hybrid Azure AD (Hybrid AAD) ...
  • Azure Active Directory Domain Services (AAD DS)
Aug 25, 2019

How do I access Active Directory in Azure? ›

Access Azure Active Directory
  1. Go to and sign in with your work or student account.
  2. In the left navigation pane in the Azure portal, click Azure Active Directory. The Azure Active Directory admin center is displayed.
Oct 3, 2022

What is instance in Azure AD? ›

Network Organization: Each Azure AD instance is called a “tenant” which is a flat structure of users and groups. Entitlement Management: Admins organize users into groups, and then give groups access to apps and resources. Devices: Azure AD provides mobile device management with Microsoft Intune.

What are two Azure management tools that you can use to manage the settings of a web app from an Iphone? ›

Some of these tools include:
  • Azure Portal.
  • Azure Powershell.
  • Azure Command-line (CLI)
  • Azure Cloud Shell.
  • Azure Resource Manager.
  • Azure Advisor.

Which two services can you use to manage containers in Azure? ›

Learn to deploy, scale, orchestrate, and manage containers with Docker and Kubernetes through hands-on lessons and labs.

Which of the following Azure Services offers device management features? ›

For those devices, Microsoft offers device management through Azure IoT Hub.

How do I remove a device from Active Directory? ›

Remove a Device from an Active Directory Domain
  1. Go to Administration > Security > Microsoft Active Directory .
  2. Click Leave Domain.
  3. Enter the Active Directory administrator credentials and click Leave.

How do I remove a stale record in Active Directory? ›

How To Cleanup Stale Data in Active Directory
  1. Migrate SYSVOL Replication to DFSR. ...
  2. Update the Active Directory Functional Level. ...
  3. Decommissioning Servers & Accounts. ...
  4. Use Organizational Units. ...
  5. Schedule Your Active Directory Maintenance.
Jun 2, 2020

How do I clean up resources in Azure? ›

In the Azure portal, select Resource groups from the portal menu and select the resource group that contains your app service and app service plan. Select Delete resource group to delete the resource group and all the resources. This command might take several minutes to run.

How many devices can a user join to Azure AD? ›

The Azure Maximum number of devices per user setting is set to 20.

How do I join Azure AD joined devices? ›

Go to Settings => Accounts => Choose the Access Work or School => click connect => make sure you choose the option to join Azure AD. Then from the Accounts => Other Users option , add other users and add the Azure AD account you want to login as a Standard or Administrator. This will allow the Azure AD user to login.

Can a device be Azure AD joined and domain joined? ›

If you have an on-premises Active Directory Domain Services (AD DS) environment and you want to join your AD DS domain-joined computers to Azure AD, you can accomplish this task by doing hybrid Azure AD join. SSO access to on-premises resources is also available to devices that are Azure AD joined.

What are the 3 main identity types used in Azure AD? ›

Azure AD manages different types of identities:
  • User. User identity is a representation of something that's Azure AD manages. ...
  • Service principal. A service principal is a secure identity that enables an application or service to access Azure resources. ...
  • Managed identity. ...
  • Device.

Which are the three 3 main types of user profiles? ›

Types of User Profiles
  • Local User Profiles. A local user profile is created the first time that a user logs on to a computer. ...
  • Roaming User Profiles. A roaming user profile is a copy of the local profile that is copied to, and stored on, a server share. ...
  • Mandatory User Profiles. ...
  • Temporary User Profiles.
Apr 30, 2018

What's the difference between guest and member in Azure AD? ›

What is the difference between a guest, and a member? A guest is a user who isn't considered internal to the company, such as an external collaborator, partner, or customer. A member is an employee of the host organization and a user in the organization's payroll. So why change the UserType for an Azure AD B2B user?

How do I manage devices using Azure portal? ›

Sign in to the Azure portal.
From there, you can go to All devices to:
  1. Identify devices, including: ...
  2. Complete device identity management tasks like enable, disable, delete, and manage. ...
  3. Configure your device identity settings.
  4. Enable or disable enterprise state roaming.
  5. Review device-related audit logs.
  6. Download devices.
Sep 15, 2022

What happens if I remove a device from Azure AD? ›

Removing the objects related to a device from Azure AD and Microsoft Intune is permanent. If you remove the objects, you won't be able to view or manage the devices from the Intune and Azure portals. The devices won't be able to access their company's corporate resources.

What happens if I delete device from Azure AD? ›

Once hard deleted, objects cannot be recovered. Instead you need to recreate and reconfigure. E.g. If you accidentally delete a device object, there is no option to recover it. Important: in the picture below we learn that ONLY users and Microsoft 365 groups and applications are soft deleted.

How do I manually add a device to my Azure AD? ›

Open Settings, and then select Accounts. Select Access work or school, and then select Connect. On the Set up a work or school account screen, select Join this device to Azure Active Directory.

How do I add a device control? ›

Choose which devices show in home controls
  1. Press and hold the Power button on your phone.
  2. Above the controls on the right, tap More. Edit controls.
  3. To remove a device, tap the check box next to the device name. To rearrange devices, drag the device name.
  4. Tap Save.

What is the command for Device Manager? ›

Device Manager can also be opened using Command Prompt, in any version of Windows, via its run command, devmgmt. msc.

Where is my list of devices? ›

Review devices
  • Go to your Google Account.
  • On the left navigation panel, select Security .
  • On the Your devices panel, select Manage all devices.
  • You'll see devices where you're currently signed in to your Google Account or have been in the last few weeks.

How can I see my device on another device? ›

  1. On another Android phone or tablet, open the Find My Device app . ...
  2. Sign in. ...
  3. From the listed devices, select the device you want to locate. ...
  4. You may be prompted to provide the lock screen PIN for the Android device you want to locate. ...
  5. Follow the same steps on find, lock, or erase a device remotely.

How do I manage devices with Intune? ›

Devices are enrolled for management with Intune or Configuration Manager.
In the illustration:
  1. Enroll devices into management with Intune.
  2. Use Intune to onboard devices to Defender for Endpoint.
  3. Devices that are onboarded to Defender for Endpoint are also onboarded for Microsoft Purview features, including Endpoint DLP.
Sep 22, 2022

How do I make my device managed by Intune? ›

Sign in to the Microsoft Endpoint Manager admin center. Select Devices.
Get to your devices
  1. Overview: The Overview page shows a visual snapshot of the enrolled devices, how many devices are using the different platforms, and more.
  2. All devices: The All devices page shows a list of the enrolled devices you manage.
Apr 29, 2022

Can Intune manage Azure AD registered devices? ›

Once registered in Azure AD, they're available to enroll in Intune, and receive the settings and device features you configure. In the Endpoint Manager admin center, you can use Group Policy analytics to see your on-premises group policies settings that are supported by cloud MDM providers, including Microsoft Intune.

How do I see what devices are enrolled in Intune? ›

How to Confirm a Device Is Enrolled in Intune
  1. Click Start on your Windows device.
  2. Click on Settings.
  3. Click Accounts.
  4. Click Access work or school.
  5. Click Connected to MESA AD domain then click Info. Note: If the Info button does not appear on your device, your device has not been successfully enrolled.
Mar 2, 2021

What is the difference between Intune and Endpoint Manager? ›

Intune is now part of the Endpoint Manager platform, but the standalone product has the same focus. Almost nothing changes for organizations that have deployed Intune before the arrival of Microsoft Endpoint Manager. The main difference for the Intune administrators is the administrator experience.

Does deleting a device from Intune remove it from Azure AD? ›

If you are an SCCM admin, you could recollect there is an option in the SCCM console to delete and disable a device. However, I have seen that when you retire and delete a device from Intune console, that device will get removed from Intune console but will still stay in Azure AD.

Can Intune manage on premise devices? ›

With Configuration Manager, you can: Manage on-premises devices, including Windows Server. Manage partner or third party software updates. Create custom task sequences when deploying operating systems.

How do I add a device to enrollment manager Intune? ›

Add a device enrollment manager
  1. Sign in to the Microsoft Endpoint Manager admin center.
  2. Select Devices > Enroll devices.
  3. Select Device enrollment managers.
  4. Select Add.
  5. In the User name field, enter the user principal name of the user you're adding.
  6. Select Add.
Oct 18, 2022

How do I register my device automatically on Intune? ›

Configure automatic MDM enrollment
  1. Sign in to the Azure portal, and select Azure Active Directory > Mobility (MDM and MAM) > Microsoft Intune.
  2. Configure MDM User scope. Specify which users' devices should be managed by Microsoft Intune. ...
  3. Use the default values for the following URLs: MDM Terms of use URL. ...
  4. Select Save.
Dec 13, 2022


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